Sunday, December 27, 2015

Visitors and Inmates Satisfaction Survey at Correctional and Punitive Establishments

ABU DHABI, United Arab Emirates - Tuesday, December 22nd 2015 [ME NewsWire]

The Research and Survey Center of the Strategy and Performance Development Directorate General at the Ministry of Interior conducted a survey to assess the satisfaction of both visitors and inmates of the Correctional and Punitive Establishments with the provided services.

The survey collected inmates’ opinion regarding the rehabilitation services, care, facilities, and correctional programs. It also measured visitors’ satisfaction with the service centers, communication channels, and complaints and suggestions program to advance work.

Colonel Mohammed Hamid bin Dalmouj Al Dhaheri, Strategy and Performance Development Director General at the Ministry of Interior, emphasized the commitment and vision of the higher leadership towards realizing high quality and excellence in the provision of all services to ensure customers’ satisfaction and happiness.

For his part, Major Dr. Omar Rashed Al Shehhi, Director of the Research and Survey Center at the Ministry of Interior, noted that such surveys are necessary to identify the key factors that affect inmates or visitors’ satisfaction. They are also instrumental and help in providing communication channels with the targeted category in order to enable them to deliver their developmental ideas, to be ultimately implemented for the benefit of all.

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The Arabic-language text of this announcement is the official, authoritative version. Translations are provided as an accommodation only, and should be cross-referenced with the Arabic-language text, which is the only version of the text intended to have legal effect.


The UAE Minister of Interior's General Secretariat, Tactical Affairs and Security Media Department

Abu Dhabi Police GHQ - Security Media

Chris Cron +971-(0)-50-666-4891



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