Saturday, April 25, 2015

Aster DM Healthcare ventures bag Dubai Government’s Business Excellence Awards

Medcare Hospital and Aster Pharmacy bagged the coveted awards in the 2014 cycle from the Department of Economic Development (DED)

Dubai, United Arab Emirates, - Wednesday, April 22nd 2015 [ME NewsWire]

Aster DM Healthcare scales new heights of quality and excellence by having two of its ventures recognized with the coveted Business Excellence Awards (2014 cycle) by the Department of Economic Development (DED), under the Government of Dubai. Medcare Hospital honored with the Dubai Quality Appreciation Award (DQA); and Aster Pharmacy Division won the award in the Best Service Performance Brands award under the Dubai Service Excellence Scheme.

HH Shaikh Maktoum Bin Mohammad Bin Rashid Al Maktoum, Deputy Ruler of Dubai, presented the Award to Medcare Hospital; and HH Sheikh Ahmed bin Mohammed bin Rashid Al Maktoum presented the award to Aster Pharmacy at the annual award ceremony held at the Dubai International Exhibition and Convention Centre on April 20, 2015.

Inspired by the vision of His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai, the DED’s Business Excellence Awards recognizes organizations that demonstrate sustained continuous improvement and achieve excellence through the adoption of soundly-based approaches. The DED supports the structural transformation of Dubai into a diversified, innovative service-based economy that aims to improve the business environment and accelerate productivity growth.

Medcare is a premium healthcare brand under Aster DM Healthcare umbrella with advanced medical and emergency services. Highly diversified across specialties and reach, the offerings of Medcare include premium Hospitals, Speciality Centres and Clinics in various neighborhoods in Dubai. Medcare Hospital is among a few global medical facilities that have proven its commitment to high standards of patient safety and quality of care by achieving JCI accreditation in the very first year of its operation.

Aster Pharmacy is the wide retail pharmacy network under Aster DM Healthcare in the Middle East operating more than 150 outlets. The entity pioneered the region’s retail pharmacy sector following a prudent growth strategy.

Upon receiving the awards, Dr Azad Moopen, Chairman and Managing Director of Aster DM Healthcare, said, “We take humble pride in this recognition, knowing that our best-practice and commitment to quality and patient satisfaction are acknowledged. We ensure optimal levels of patient care and customer satisfaction at par with global standards, and these awards are testament to that. The Business Excellence Awards stand not only as a stamp of our success but also as a continued assurance of our commitment towards excellence.”

“We demonstrated our commitment to excellence by winning these awards, and we are confident their success will contribute to further enhancing the standards of healthcare delivery in the emirate. Our aim is to become a role model in the healthcare industry by achieving excellence in overall performance, leadership, policies and strategies, resources, best practices, patient safety and satisfaction, and commitment to the society,” he added. 

Aster DM Healthcare currently owns and operates a network of over 240 units across the Middle East and India, covering an array of healthcare verticals including clinics, hospitals, pharmacies, and a modern medical city. These network units are consolidated under the brand names ACCESS, ASTER, MEDCARE, ASTER Medcity and MIMS. The multitude of health facilities that include 16 hospitals offer primary, secondary, tertiary and quaternary care in order to meet the requirements of people from a cross section of the society.

Photo Caption:

Photo1: Dr. Azad Moopen, Chairman & Managing Director of Aster DM Healthcare and Mr. Ala Attari, Vice President & CEO of Medcare Hospital receiving Dubai Quality Awards from HH Sheikh Matktoum Bin Mohammed Bin Rashid Al Maktoum, Dy. Ruler of Dubai, in the Dubai Business Excellence Awards (2014 Cycle) Function in Dubai.


Aakash Roy / Mohamed Sohel                                                         

Aster DM Healthcare                                                                                                            

Tel: +971 04 2833655

M: +971 55 7009498                                                            


Rasheed Palliyalil

Watermelon PR

Dir: +971 04 4544669


M: +971 55 7009498


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