Saturday, January 30, 2021

BAI Announces 2020 Global Innovation Award Finalists

 CHICAGO-Saturday 30 January 2021 [ AETOS Wire ]

(BUSINESS WIRE)-- BAI announced the finalists for the 2020 BAI Global Innovation Awards, the industry’s prestigious awards program that celebrates new and innovative solutions in the financial services industry worldwide.

Now in its tenth year, the BAI Global Innovation Awards recognizes leading financial services organizations on a global scale. This year, the awards drew hundreds of nominations from industry leaders demonstrating how their organizations used innovation to tackle their challenges in creative, impactful ways. Each nomination is evaluated by the Innovation Circle, a panel of global financial services innovation leaders who weigh each submission on originality and impact on consumers, employees, communities and the industry to determine the top innovations of the year.

The 2020 BAI Global Innovation Awards finalists are:

Consumer Products of Services Innovation

Bank Pekao S.A., Poland: PeoPay KIDS

CaixaBank S.A., Spain: HolaBank – Onboarding + mortgageNow

FNB Life, South Africa: Dynamic Life – Home

Meridian Credit Union, Canada: Meridian’s Price Drop

OneConnect Smart Technology Co., Ltd. (Shenzhen), China: Smart Fast Claim

Customer Experience Innovation

Bank of Montreal, Canada: BMO AI Cashflow Prediction

Commonwealth Bank of Australia: Bill Sense

DBS Bank Ltd, Singapore: DBS Chatbot – Guided Conversation

Finicity, United States: Empowering the Customer Through Open Banking & Credit Decisioning

FNB Life, South Africa: We’ve Got You COVI(R)D

Human Capital Innovation

Citizens Financial Group, United States: Jamie Virtual Career Assistant

SberBank, Russia: Employee Digital Care Program

Ziraat Bank, Turkey: Hidden Power of Communication

Internal Process Innovation

CaixaBank S.A., Spain: The New Mobility Section at Now

DenizBank, Turkey: Digital Scorecard

ICICI Bank, India: OPTIMUS – Payment Invoicing and ID Card Issuance System

OneConnect Smart Technology Co., Ltd. (ShenZhen), China: Smart Contract Cloud Platform

SberBank, Russia: Contact Center Internal Improvement Process

Marketing Innovation

Emirates NBD Bank, United Arab Emirates: Emirates NBD Anti-Phishing "It Wasn't Me" Campaign

imaginTech S.A., Spain: New imagin, a New Way to Communicate

Synchrony, United States: Millie: A Multi-Channel Personal Finance Platform for Women

RegTech Innovation

Abu Dhabi Global Market Financial Center (ADGM), United Arab Emirates: ADGM and ClauseMatch collaborate to launch Regulation 2.0

Fino Payments Bank, India: Enterprise Risk & Fraud Management solution

KAL ATM Software, Germany: New approach to costly and disruptive ATM hardware upgrades

Ping An Technology (Shenzhen) Co., Ltd., China: Pingan Beehive Federated Intelligence Platform

Small Business Products or Services Innovation

Aliasware, Inc., United States: PayVus Small Business Credit Card

Banco Bradesco, Brazil: Open Banking Initiative: Portal MEI, Solutions for the Individual Micro Entrepreneur

İşbank, Turkey: TekCap

RBC Ventures, Canada: Ownr

Societal and Community Impact Innovation

Citi Ventures Studio, United States: City Builder

Union Bank of the Philippines: UBX SeekCap

Woodforest National Bank, United States: Woodforest CEI-Boulos Opportunity Fund

Congratulations to all the finalists of the 2020 BAI Global Innovation Awards. The winners will be announced in February. To learn more please visit BAI Global Innovation Awards.

About BAI

As a nonprofit, independent organization, BAI has delivered the financial services industry’s most actionable insights for more than 95 years, enabling leaders to make smart business decisions every day. We provide in-depth, proprietary research to more than 40 of the top US banks, support more than 2,100 financial services organizations with compliance and professional development training, provide trusted, relevant thought leadership through BAI Banking Strategies reports, podcasts and webinars, and offer specialized events and programs. For more information, visit

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Holly Hughes

BAI, Chicago

+1 (312) 683-2305

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